Thank you for your continued support for Fubon Bank. In order to provide better service to you, we would appreciate if you would take a few minutes and complete this questionnaire.
Your response will be kept in strict confidence. All data and information collected will be used for analytical purpose only. Thank you!
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| The Questionnaire |
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| A. |
In general, how often do you/ your company use the Bank's services (including online banking services)? |
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| B. |
How satisfied were you with the following? |
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1. Our staff are friendly. |
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2. Our staff are well trained. |
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3. Our staff are professional. |
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4. Our staff can meet you/ your company needs when providing advice and promoting products and services. |
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5. Overall, I am/ we are pleased with the services of your staff. |
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| C. |
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